How long does it take for the watch I purchased to arrive?
Each of us has felt the impact of COVID-19, and health and safety are our top priorities right now. We're working hard to ship orders as quickly as possible while ensuring that our teams remain safe and healthy.
We ship watches within one to two business days of order approval by our third-party security software. If we are having trouble verifying your order, we will contact you directly.
Domestic order delivery timelines will depend on the shipping method selected at checkout, but can range from overnight service to 1-3 business days; international orders generally arrive within 3-6 business days depending on the destination.
You'll receive an email with tracking information as soon as it is available. If you have questions about when your watch will arrive, please email us at support@vintagewatchleader.com.
If I am an international customer, do I have to pay customs / duties on a watch I purchase?
Vintage Watch Leader is required to declare the retail value of the timepiece in the shipment. International shipments are subject to import fees upon arrival in the destination country; any importation fees or taxes are the responsibility of the customer. Please note we're shipping from Italy.
I am located in the Vicenza area. Can I pick up my watch in person?
We are able to accommodate in person order pick-ups, for any additional information contact us at support@vintagewatchleader.com.
Can you help me sell my watch?
We would love to help you sell your watch! When we began selling vintage watches in the Vintage Watch Leader Shop, we wanted to improve the experience for both buyer and seller.
Please email us at watches@vintagewatchleader.com with a set of photos, all of the information and history you have on the watch, and your expectation of value, and we will do our best to get back to you within one week.
What kind of watches do you typically accept on consignment?
We accept vintage watches from a range of brands. The meaning and timeline of "vintage" does vary for different models and makers, but as a general rule, if the watch was manufactured after 1990 it isn't necessarily considered vintage.
If you have doubts about whether your watch is modern or vintage, please don't hesitate to reach out to watches@vintagewatchleader.com and we can let you know!
If you're selling my watch, when will be listed?
Once we receive your watch, we have an extensive vetting, photography, and cataloguing process that can take up to 6-8 weeks. We'll keep you updated throughout the process.
I don't want to sell - can you just let me know how much my watch is worth?
Because we are a small team, providing on-demand value requests is difficult for us to accommodate. Please e-mail watches@vintagewatchleader.com and we will do our best to get back to you.